Set up your check-ins together, step by step

1. Agree on what you expect

Both people must want to use the app. Explain that a check-in is a message from a person, not a measurement of their health. The person checking in controls the schedule and whom to invite.

• We know who will check in and who will receive check-ins.
• We know either person can decline or stop, and nobody has to be available all the time.

2. Prepare both phones

Each person needs their own iPhone with iOS 15.1 or later, the app and an internet connection. Public download for Android is not available yet. If either of you uses Android, contact support.

• We can open the app and read its text on both phones.
• We have reviewed notification permissions and settings that could prevent delivery.

3. Choose a time and waiting period

The person checking in chooses a daily time that suits their routine. The waiting period allows some extra time. For example, a 9:30 check-in time with a 30-minute waiting period means a possible alert after 10:00.

• The agreed time suits the person checking in.
• We both know when the waiting period is running and when an alert could arrive.

4. Send and accept the invitation

The person checking in invites their loved one into their circle. The loved one explicitly accepts in their own app. Sending an invitation alone does not complete the connection.

• We have checked that the invitation is accepted and we both understand our roles.
• We know where to see check-ins and where to stop sharing.

5. Try a check-in and notifications

Send one ordinary check-in together. Check the latest record and its time on the other phone. Then test notifications and your agreed next step together too.

A successful test today cannot guarantee every future delivery. Changes to phone settings, poor connectivity or a flat battery can affect how it works.

• The loved one sees the correct check-in and can distinguish today’s record from an older one.
• We understand the difference between saving on the phone and confirmed sending.

6. Plan your next step and changes to your routine

Agree in advance on what you will do if a check-in is missing. You could try a call, a message or your own way of checking the situation. This does not commit anyone to being available all the time.

Review your plan before a holiday or a change in routine; the person checking in can adjust or pause it. On returning, check that it matches your agreement again.

• We know that without internet a check-in may wait to be sent, and the loved one may not see it yet.
• We know not to wait for a check-in or app support in an immediate emergency.