Important information
The I’m OK app is not an emergency or medical service
Last updated: August 27, 2026
It is a communication tool for daily check-ins between a person and their loved one. A tap sends an “I’m OK” confirmation but does not verify health or safety.
What the app does
- Lets a person set a check-in plan and check in with one tap.
- Shows check-ins to loved ones who have accepted an invitation to the circle.
- May try to alert loved ones when a check-in is still missing after the waiting period.
- Leaves the next step to the loved one’s own judgment.
What the app does not do
- Does not verify whether a person is safe, healthy or at home.
- Does not monitor health data or detect falls or other emergencies.
- Does not continuously monitor anyone or use the phone’s location.
- Does not dispatch help or contact emergency services.
- Does not guarantee that an alert will arrive or that a loved one will respond.
What a missing check-in means
Only that the app has not recorded today’s check-in by the planned time or during the waiting period. The person may have forgotten, be asleep, be away from their phone or have a technical problem. It is not evidence that something has happened.
The loved one assesses the situation and chooses an ordinary way to get in touch. The app does not make that decision or create a round-the-clock duty.
When there is immediate danger
In the Czech Republic, call the European emergency number 112 or the ambulance service on 155. Do not wait for the app, an alert, your loved one or support.
Why an alert might not arrive
Delivery depends on the internet connection, battery, phone settings, operating system restrictions and external providers. Reminders and alerts may be delayed or fail completely.
What both people should check
Enable notifications, keep your phone charged and connected, and test together after accepting the invitation. Even a successful test cannot guarantee every future delivery.
The loved one’s decision
By accepting an invitation, a loved one agrees that they may receive an alert and use their own judgment to get in touch. They do not have to be permanently available and do not guarantee a response. They can leave the circle if they no longer want to take part.
The responsibility of the person checking in
The person chooses the settings and loved ones to invite. Both participants should accurately describe their phones’ capabilities and avoid relying on the app as their only means of handling situations involving health or life.
Operational and legal limitations
The service depends on phones, networks and third parties, and may be interrupted. During gradual access, it may be temporarily paused for verification. The app is not intended for safety-critical use or as a replacement for professional care or an emergency assistance system.
The extent of liability is also governed by the terms of service and applicable law; nothing on this page limits rights that cannot legally be excluded.