Privacy Policy

1. Introduction

Welcome to I'm OK ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this privacy policy carefully. By using I'm OK, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, phone number (optional), and display name when you create an account.
• Check-In Data: Your daily check-in status, timestamps, and any optional messages you include.
• Voice Memos: Optional voice recordings you choose to create, which are transcribed automatically.
• Contact Information: Email addresses of people you invite as contacts (we do not access your device's contact list).

2.2 Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers for push notifications.
• Usage Data: App interactions, feature usage patterns, and check-in completion rates (anonymized for analytics).
• Crash and Performance Data: Technical information to help us improve app stability.

2.3 Information We Do NOT Collect

• Location data (GPS, IP-based location)
• Your device's contact list
• Health or fitness data from other apps
• Financial information
• Browsing history
• Social media data

3. How We Use Your Information

We use the information we collect to:

• Provide the Service: Deliver daily check-ins to your invited contacts, send reminders, and alert contacts if you miss a check-in.
• Send Notifications: Push notifications for reminders, check-in confirmations, and alerts.
• Improve the App: Analyze usage patterns (anonymized) to enhance features and user experience.
• Ensure Security: Monitor for suspicious activity and protect against fraud.
• Communicate with You: Respond to support requests and send important service updates.

4. How We Share Your Information

4.1 With Your Contacts

When you check in, the following information is shared with your invited contacts who have accepted your invitation:

• Your check-in status (e.g., "I'm OK," "Good day")
• Your optional message text
• Voice memo transcriptions (not the audio file)
• Check-in timestamp

4.2 With Service Providers

We use trusted third-party services to operate I'm OK:

• Firebase (Google): Authentication, database, file storage, push notifications
• Speech-to-Text Service: Voice memo transcription
• Analytics: Anonymized usage analytics

4.3 We Never

• Sell your personal information to third parties
• Share your data with advertisers
• Use your data for targeted advertising
• Share your data without your explicit consent (except as required by law)

5. Data Retention

• Check-In History: Retained for 90 days, then automatically deleted.
• Voice Memo Audio Files: Automatically deleted 7 days after upload. Transcriptions are retained with check-in data (90 days).
• Account Data: Retained until you delete your account.
• Analytics Data: Anonymized and aggregated, retained indefinitely.

6. Your Rights and Choices

6.1 Access and Export

You can view all your check-in history within the app. Contact us at support@imok.app to request a complete export of your data.

6.2 Correction

You can update your profile information (display name, email) directly in the app's Settings.

6.3 Deletion

You can delete your account at any time from Settings → Delete Account. This permanently removes:

• Your account and profile information
• All your check-in history
• All voice memos and transcriptions
• Your contact relationships

6.4 Revoke Contact Access

You can remove any contact at any time, immediately revoking their access to your check-ins.

6.5 Notification Preferences

You can manage push notification permissions through your device settings.

7. Data Security

We implement appropriate security measures to protect your data:

• Encryption in Transit: All data is transmitted over HTTPS/TLS.
• Encryption at Rest: Data is encrypted in our database (Firebase).
• Access Controls: Only authorized personnel can access user data, and only for support purposes.
• Regular Security Reviews: We regularly review and update our security practices.

8. Children's Privacy

I'm OK is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at support@imok.app.

9. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed.

10. For European Users (GDPR)

If you are in the European Economic Area, you have additional rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate personal data.
• Right to Erasure: Request deletion of your personal data.
• Right to Portability: Receive your data in a portable format.
• Right to Object: Object to certain processing of your data.
• Right to Withdraw Consent: Withdraw consent at any time.

Our legal basis for processing your data is primarily contract performance (providing the I'm OK service) and legitimate interests (improving our service).

11. For California Users (CCPA)

California residents have the right to:

• Know what personal information we collect and how it's used
• Request deletion of personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising privacy rights

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the new policy in the app
• Updating the "Last updated" date
• Sending a push notification for significant changes

13. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

• Email: support@imok.app
• Website: getimok.com/support