Terms of Service
Last updated: January 2026
CRITICAL DISCLAIMER — PLEASE READ
I'm OK is NOT an emergency response service, medical monitoring device, life alert system, or substitute for professional medical care or emergency services.
This app is designed solely for daily peace-of-mind communication between loved ones. For any medical emergency, always call your local emergency services immediately (e.g., 911 in the US).
By using this app, you acknowledge that we are not responsible for any harm, injury, or death that may result from reliance on this app for emergency situations.
1. Acceptance of Terms
By downloading, installing, or using the I'm OK mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the modified Terms.
2. Description of Service
I'm OK is a mobile application that allows users to:
- Send daily check-in notifications to invited contacts
- Receive check-ins from others who have invited them as contacts
- Record optional voice memos that are automatically transcribed
- View check-in history
The App is designed for daily wellness communication, NOT for emergency monitoring or medical care.
3. Eligibility
You must be at least 13 years old to use I'm OK. By using the App, you represent that:
- You are at least 13 years of age
- You have the legal capacity to enter into these Terms
- You will use the App only for lawful purposes
4. Account Registration
To use I'm OK, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
5. Acceptable Use
You agree NOT to:
- Use the App for any illegal purpose
- Harass, abuse, or harm others through the App
- Send false or misleading check-ins
- Attempt to access other users' accounts
- Interfere with the App's operation
- Reverse engineer or attempt to extract the source code
- Use the App to collect personal information without consent
- Rely on the App as an emergency response or medical monitoring service
6. Contacts and Invitations
When you invite someone as a contact:
- You represent that you have their permission to send them an invitation
- They must accept your invitation before receiving your check-ins
- You can revoke their access at any time
- They can opt out of receiving your check-ins at any time
7. User Content
You retain ownership of any content you create (messages, voice memos). By using the App, you grant us a license to process and transmit this content as necessary to provide the service.
You are responsible for ensuring your content does not:
- Violate any laws or regulations
- Infringe on any third-party rights
- Contain harmful, abusive, or offensive material
8. Notifications and Alerts
I'm OK sends push notifications for reminders and alerts. You understand that:
- Notification delivery depends on your device settings and network connectivity
- We cannot guarantee that all notifications will be delivered
- Delays in notification delivery may occur
- You are responsible for configuring your device to receive notifications
9. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
We disclaim all warranties, express or implied, including:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the App will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy or reliability of any information
We specifically disclaim any warranty that the App is suitable for emergency response, medical monitoring, or any life-safety purpose.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, data, or business opportunities
- Any personal injury, death, or property damage
- Any failure to detect or respond to an emergency
- Any reliance on the App for emergency or medical purposes
Our total liability for any claim arising from your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim (if any).
11. Indemnification
You agree to indemnify, defend, and hold harmless I'm OK and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit through the App
12. Termination
You may delete your account at any time through the App's Settings. We may suspend or terminate your access if you violate these Terms.
Upon termination:
- Your right to use the App immediately ceases
- We will delete your personal data in accordance with our Privacy Policy
- Provisions that should survive termination will remain in effect
13. Modifications to Service
We reserve the right to modify, suspend, or discontinue the App (or any part of it) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
15. Dispute Resolution
Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except that either party may seek injunctive relief in any court of competent jurisdiction.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and I'm OK regarding the use of the App.
18. Contact Information
For questions about these Terms, please contact us:
- Email: support@imok.app
- Website: getimok.com/support
Final Reminder
By using I'm OK, you acknowledge that you have read, understood, and agree to these Terms, including the critical disclaimer that this app is NOT an emergency response or medical monitoring service.